Newsletter Volume 8


From Power Outages to Natural Disasters: How to Have Your F&B Department Prepared for Anything
Pivot Hotels & Resorts Vice President Caroline Dyal Discusses Being Prepared for All Kinds of Weather Conditions

As we leave hurricane season and enter into the winter months, where weather can wreck havoc on travelers, we are talking about best practices for keeping hotels ready for whatever Mother Nature throws at them. HX: The Newsletter Editor Laura Koss-Feder spoke with Caroline Dyal, vice president of operations for Atlanta-based Pivot Hotels & Resorts, about weather preparation.



A Little Over a Year After the Las Vegas Shootings
A Little Over a Year After the Las Vegas Shootings: What Procedures Should Hotels Have in Place to Keep Guests and Employees Safe

Random acts of violence are just that - random, horrific, and usually without any kind of warning. But, when they happen in a hotel crowded with guests and employees, the results can be that much more tragic. Hoteliers must walk a very fine line between keeping those under their roofs safe and protected, and still making their guests feel welcomed.



From Power Outages to Natural Disasters: How to Have Your F and B Department Prepared for Anything
From Power Outages to Natural Disasters: How to Have Your F&B Department Prepared for Anything

One of the most important ways to be prepared is when it comes to your F&B. You can't sell food if it is spoiled due to a power outage. You can't operate restaurants and catering departments if timely food and drink deliveries aren't made to your hotel. And, you need the right equipment to be able to quickly prepare food. Everything pretty much has to work like clockwork when it comes to F&B.



Tips for Backing up Your Data and Files: The Ultimate Test of Being Prepared
Tips for Backing up Your Data and Files: The Ultimate Test of Being Prepared

Almost anything can disrupt a hotel's computer system - from power outages to natural disasters to viruses. Backing up and protecting your property's data is critical to keeping guests' proprietary information and your own files safe from harm. It also is key to keeping your hotel running smoothly and efficiently.


Keep Your Hotel Safe: Attend HX: The Marketplace's Bomb Prevention Session
Attend HX: The Marketplace’s Bomb Prevention Session

Everyone wants to feel comfortable in their hotel surroundings. But, hoteliers know that a safe feeling for both guests and employees comes from being diligent, prepared, and knowing what to look out for on a daily basis.One HX: The Marketplace session, in particular, addresses a major topic related to hotel safety.

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